Knowledge Base

Simple FAQ Content

Simple FAQ Content - 2

Your relevent FAQ answer.

You can add other users and access them with a particular WordPress user role ( editor, author, etc ). Then you can go to Helpie Settings -> Core to assign publishing capabilities to these roles.

Yes, the table of contents shows the headers inside the article when you navigate to that article. You can control this in Helpie Settings -> Components.

Right on, you can! Just go to Helpie Settings -> User Access. You have all the restriction features you need.

Absolutely. You can order your topics in any way you want. You can also choose the order based on alphabetical or recency or number of articles in a topic.

We have made a video tutorial on how to install Helpie and some more basics of Helpie. You can check this video to get a clear understanding: https://www.youtube.com/watch?v=L4aS0CsHhM0&t=

Just go to http://helpiewp.com/ and select the pricing menu on the top. You will have two options, one is the standard plan (6-month support) and the other is the 12-month support plan. You can choose the plan you wish and just select the Buy now button below of it. You can also see the Buy now button in the bottom corner of our Homepage. You can also try our free FAQ and Chat plugins if you are interested.

The three important things which can reduce your support drastically would be having a knowledgebase for your website/product and having FAQ section and most importantly having a live chat feature through which your customer could talk with you live and get answers quickly. If you are looking for a free FAQ and chat plugins, Try Helpie FAQ and Helpie Chat which has powerful features and also a Pro version which makes it more powerful.